Help!
There are many useful ways to get help from the library staff
Use our IM Service - AskBergLib
- Use Meebo, or your favorite IM service to ask your questions. Just add us, AskBergLib, to your buddy list.
E-mail us at library@heidelberg.edu.
Call us at one of our library phone numbers.
Get Help Online
- Know-It-Now is an Ohio-wide live online library reference service. If a Beeghly library staff member is not available to help you, use this service which operates 24 hours a day, seven days a week.
OhioLINK Help Pages
- OhioLINK catalog and Remote Borrowing FAQs
- "Getting in from off campus", or Remote Authentication Help
- OhioLINK Tips for students and faculty
Searching OPAL, the Library's Online Catalog --video demonstrations*
Searching EBSCOhost's Research Databases
- View Basic Searching for Academic Libraries for an overview of Academic Search Complete
- View Advanced Search for a more in-depth approach
- Tutorials for other databases include Literary Reference Center and Business Source Complete
- See Research Databases for access to all our online databases.
* videos created by Muskingham Library staff